East Melbourne locationFriendly, supportive teamPart time, fixed term role The Housing Industry Association is Australia’s peak residential building industry body. Our primary role is to represent and advance the interests of our members. We are currently seeking to employ a highly motivated, customer focused individual to join our Victorian Membership team. This is a part time, fixed term role for 20 hours per week for three months.The main objective of this role is to provide administrative support to ensure customer service and support and to HIA members. Key responsibilities include:provide administrative support to member related mattersgenerate membership related documents including letters, cards, certificates and correspondencemembership inbound calls and queries;update and maintain the membership databasemaintain payment information for membersprocess membership applications, invoices and paymentsmaintain and generate reportsgeneral administrationassist our customer service centreThe successful person will:be highly organised and self-motivatedadministrative and computer skillshave a background in customer servicehave the ability to work well within a team environmentbe customer service oriented and keen to learnPosition Description AUDEast Melbourne3002
