Membership Data Administrator

Fixed term role for 6 monthsFull time positionSupportive environment Mayfield West location The Housing Industry Association is Australia’s peak residential building industry body. We are currently seeking a Membership Data Administrator to join our Membership Administration team. The key objective of this role to provide administration support to the membership administration team to ensure correct data is captured; critical timelines are met and customers’ needs are fulfilled.Key responsibilities include:Carries out daily activation checks for new members to ensure that mandatory data is collected.Assigns and follows up tasks to regional staff to ensure missing data is captured within specified timelines.Provides the regions with weekly reporting on members who have been approved as well as those who require further follow up.Maintains and updates the membership database; to improve data entry and resolve data entry issues.Undertakes corrections to identified errors and/or deficiencies in data.Collates, checks and dispatches new membership cards.Collates, prepare and distributes new member welcome packs.Assists with following up returned mail.Assists with ad hoc reporting as requiredProvides other administration support as requiredThis role would ideally suit a well organised person who enjoys working within a team environment, has strong customer service skills, a willingness to perform tasks within a membership database, with excellent attention to detail. The successful candidate will have a high level of computer literacy in particular with Excel and mail merge functions.  Formal financial or business administration qualifications would be advantageous. Position Description AUD Mayfield West 2304