The Organisation
HIA has been proudly representing the Australian residential building industry for over seventy-five years. Our vision remains the same, to be an association that speaks with a united voice on industry issues and creating real change providing quality services at the lowest possible cost and working with the sector to maintain high standards.
The Role
The Customer Service Co-Ordinator (CSC) - Student Management is primarily responsible for the compliant and supportive progression and completion of students nationally, by providing a high level of customer service and support mechanisms to ensure quality outcomes and KPI’s are achieved.
The Customer Service Coordinator – Student Management ensures all students are provided the training and support to progress at required milestones and complete training within allocated timeframes. The CSC will work closely with HIA team members to ensure quality and compliant management of a designated but flexible student caseload.
Key responsibilities for this role include:
The ideal applicant will have the qualities of:
If you are interested in this position, please submit your application by clicking on the link to apply before 24 April 2025. Any queries regarding this position can be directed to recruitment@hia.com.au
A full job description can be found in the Careers section on our website, careers.hia.com.au.
HIA employees enjoy a variety of benefits including the option to purchase up to two weeks annual leave per calendar year, salary sacrifice arrangements, study assistance program, paid maternity leave, and group insurance cover. Eligibility requirements apply.